Introduction:

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The Borrowed Apron (ABN 31 896 622 710) (“The Borrowed Apron”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information, including information collected via our website, www.theborrowedapron.com.au (“our website”).

We comply with the Privacy Act 1988 and the Australian Privacy Principles (collectively referred to as “Australian Privacy Law”). “Personal information” is defined by Australian Privacy Law and generally refers to information that identifies or can be used to identify an individual.

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Information We Collect:

We may collect and hold the following types of personal information:

• Contact Information: Name, address, phone number, email address.

• Technical Information: IP address of your computer, browser type, and operating system.

• Order Information: Details about the meals or services you have ordered.

• Communication Details: Records of communications between us.

• Payment Information: Credit card details.

• Additional Information: Age and information from inquiries you make.

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How We Collect Your Information:

We collect personal information through various means:

• Direct Interaction: When you interact with us electronically or in person.

• Website Interaction: When you access or use our website.

• Service Provision: When we provide our meal prep services to you.

• Third Parties: We may receive information from third parties, which we will handle in accordance with this Privacy Policy.

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Use of Your Information:

We use your personal information for the following main purposes:

• To Provide Services: Including processing orders and managing your account.

• To Communicate: To send you updates about our services, promotions, and other relevant information.

• To Improve Services: To enhance our offerings and understand your preferences.

• To Comply: To meet our legal and contractual obligations.

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Disclosure of Your Information:

We may disclose your personal information in the following circumstances:

• Service Providers: To third-party service providers who assist us in operating our website and fulfilling orders.

• Legal Requirements: To comply with legal obligations such as laws, regulations, court orders, or in response to law enforcement requests.

• Business Transfers: In the event of a business sale or transfer, your information may be transferred as part of the assets.

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Security of Your Information:

We are committed to protecting your personal information through physical, electronic, and managerial safeguards. While we strive to protect your data, we cannot guarantee absolute security of information transmitted to us or from our website.

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Access to Your Information:

You have the right to request access to and correction of your personal information. To request access or to update your information, please contact us at info@theborrowedapron.com.au.

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Anonymity:

You may request to remain anonymous when interacting with us, but please note that this may limit our ability to provide certain services.

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Complaints and Queries:

If you have any concerns about our privacy practices or wish to make a complaint, please contact us at:

• Email: info@theborrowedapron.com.au

• Phone: 0423 221 034

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We will respond to your concerns within 3 business days. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically.

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Cookies and Tracking Technologies:

Our website uses cookies to enhance your experience and analyze website traffic. Cookies are small files stored on your device that help us understand your preferences and improve our services. You can manage cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.

 

Links to Other Websites:

Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.